Frequently Asked Questions
Everything you need to know about your Aston Studio experience.
What is Aston Studio's shipping policy?
We offer complimentary standard shipping on all orders over $150. For all other orders, a flat rate applies based on your location. Most orders are processed within 1-2 business days.
How do I initiate a return or exchange?
We accept returns and exchanges on unworn items with original tags attached within 30 days of delivery. Simply visit our online return portal to generate your prepaid shipping label.
Where are your garments manufactured?
At Aston Studio, we prioritize ethical craftsmanship. Our collections are designed in-house and produced in small batches by certified partners who adhere to fair labor practices and high-quality standards.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer flexible 'buy now, pay later' options through Klarna and Afterpay.
How do I find the right size?
Each product page features a detailed size guide and fit notes. If you are between sizes, we generally recommend sizing up for our structured pieces or staying true to size for our relaxed, oversized silhouettes.
Can I modify or cancel my order after it has been placed?
To ensure fast delivery, we begin processing orders immediately. Please contact our customer care team within one hour of placement if you need to make changes, and we will do our best to accommodate you.